“There my name is richard mcmunn from nthe interview training. Company passmyinterviewcom. And in this this tutorial. I m going to go through n7 account manager interview questions and top answers.
So if you have an account nmanager interview. Coming up my advice is to watch this video from beginning to end nand make sure you take notes because it will make a huge difference to your preparation nnow before i get into those seven account manager interview questions and answers. A nvery warm welcome to this training tutorial. My name is richard mcmunn that s me there nin the center.
I ve been helping people for about 20 years now to successfully pass their ninterviews. I do that by always giving you top fresh and genuine answers to your interview nquestions please do make sure you subscribe by clicking the button below the video and nthen you re not going to miss out on any of the weekly training. Videos i. Am uploading nwe have about 200000.
People as part of our community. Now and many of you are successfully npassing your job interviews. I would also very much appreciate it if you gave the video na like that always motivates me to create more for you if i know you are enjoying the ncontent. Thank you very much ok let us get into those seven account manager interview.
Nquestions and top scoring. Answers. The first question is undoubtedly going to be tell nme about yourself we want to make sure you get off on the right footing. And give them na positive answer to this first question here.
We go i am a passionate people person nwho gets immense job satisfaction from achieving consistently high results within my role as nan account manager with me you would be getting someone who has plenty of experience nof being a totally focused account manager. And also someone who is willing to get stuck nin and deal with the pressure of the role positively. I always continually look for nways to improve and move a business forward dynamically and i will always provide outstanding ncare and attention to those customers and clients. I am responsible for that is a npowerful answer to the first question tell me about yourself you can either take notes nas.
I progress and write down these answers or if you want to stick around i will tell nyou at some stage where you can download my full set of account manager interview questions nand answers question number two why do you want to work for our company. As the account nmanager here is my suggested answer. I have chosen your company for four very specific nreasons. The main reason is you have a solid reputation within the industry and i only nwant to work for the best organizations.
The second reason is i am very driven professionally nand. I feel your company with its future plans and ambitions is somewhere my skills and nexperience can be put to good use the third reason during my research. It became clear nthat people who either currently work here or who have worked here in the past. Speak.
Nvery highly of your company culture finally to be a good account manager. You have to nbelieve in the products and the services. Your employee promotes and sells as you know nyou have great products and services which will allow me to really excel within. My role nas your account manager another great positive answer let s move onto the next nquestion in your opinion.
What are the most important skills and qualities needed to be nan effective account manager. Here is my suggested answer. I believe there nine vitally. Important.
Nskills and qualities needed to be successful as an account manager. These include being na. Solid communicator who enjoys putting the needs of your customers. And clients.
First nbeing a very strong organizer and someone who has good attention to detail skills you need to be a caring person who understands nthe issues and the problems customers and clients face you also have to be good at nproblem solving be willing to carry out all of your duties and responsibilities in a timely nmanner and also stick to your word. If you say you are going to do something you nhave to follow through finally. It s important that you take ownership of situations and nalso be prepared to handle the pressure that will inevitably come with the account manager nrole. What i like about that answer is you are giving a set number of skills and nqualities that you think are important that demonstrates to me that you really know a nlot about the role of an account manager and the skills and qualities needed next question nof your account manager interview.
Give me a solid example of when you supported an important ncustomer or client. Who was experiencing a major problem. Now this doesn t have to have nbeen in a previous account manager role. It could have been in a customer facing role nfor example.
Let me give you an example of a top scoring. Answer to this interview. Question nin a previous customer facing role. I received a telephone call from an irate customer who nhad been waiting for a call back from a work colleague regarding an issue.
They had been nexperiencing with one of our company products. I saw it as my task to take ownership of the nsituation with a view to resolving the issue. There and then as opposed to simply passing na message on and hoping my work colleague would eventually get in touch. I quickly reviewed nthe case notes whilst the customer waited on the line.
I then apologized unreservedly nfor. The issue as it was clear my colleague had forgotten to call them back. Which was nunacceptable whilst. The customer was still on the phone.
I spoke to our technical department nwho managed to prioritize the issue and resolve it there and then whilst. I was on the call nthe end result was by taking ownership of the situation. I was able to solve the customers nissue and reduce any further stress or upset. They were exposed to finally.
I spoke to nmy work colleague in private to explain the importance of following through with customer nservice promises. Which he fully took onboard now what i want to quickly do is show you nhow. I ve structured the answer i have started off and i ve told the interviewer. The situation ni was in i then went on to explain the task that needed to be done.
I then go into detail nabout. The action. I took and i finished off with the result that process for answering nbehavioral type. Interview questions is called the star technique.
Situation task action nand. Result. It s perfect for responding to any kind of account manager behavioral type. Ninterview question.
What i also like about that answer is at the end you are speaking nto. The person who made the mistake you are making them aware that they need to change ntheir behavior to make sure that the customer service is up to the required standard let s nmove on to the next account manager interview. Question. This comes up common during account.
Nmanager interviews. How do you manage stressful work. Situations. As an account manager.
As nyou. And i know you will be under stress at times under pressure. How do you deal with nit here is my suggested answer first and foremost. I think it s important to nstate that i am someone who actually prefers to work under pressure.
I prefer the type nof situations. When you re trying to complete lots of different tasks respond to numerous nquestions and queries and also have to solve problems and issues for people in a timely nand professional manner in respect of how i manage stress the first thing. I do is to nmake sure my workload is organized and prioritized. I have clear timescales for completion of nall tasks and in what order they need completing in i also whenever stressful situations.
Ncome about remain. Calm have a clear and concise plan of action. And always remember nto maintain professionalism and to use my experience and expertise to work through all ntasks as fast as possible and to the highest standards achievable that shows that you nprefer to work under stressful situations. And you have a process for handling them nand.
Most importantly in the center. There you are saying that your workload is organized nand prioritized. Which is very important for managing and dealing with stress at work nnext question. What would you do within the first 30 days of starting as our account manager nagain.
This is a very common interview question during account manager interviews. We want nto have a plan in place already. Before you go to the interview of what you will do in nthe. First 30 days of starting.
Here is a great answer to this question. If i am successful ni already have a 30 day plan in place of what i want to achieve within the first few days. Ni will get a full brief from you the senior management team on what it is you need me nto focus on within the role. This will include making.
Sure the work i carry out is fully aligned. Nto your financial and commercial objectives. Then i will set to work getting to know the nteam developing a thorough understanding of your products and services and also setting ntargets for myself in regard to account manager performance. I will then start to build positive nrelationships with both customers and clients and also other internal departments.
Within. Nthe organization. As i see this as an important part of me being able to complete by objectives nas your account manager you can pause the video. If you want and take note of that nanswer because that s very strong because you have a plan in place and also what i nlike about that response in particular is you are saying.
This will include making sure nthe work. I carry out is fully aligned to your financial and commercial objectives. I can npretty much guarantee. The other competitors at the interview won t say anything like that nat all.
But that is a positive thing to say in your answer to that interview. Question nnext interview question how would you deal with a challenging client or customer as the naccount manager here we go i would effectively deal with them in exactly the same way. I would ndo with all customers and clients by being totally professional accommodating and literally nbending over backwards when needed to resolve any issues. They had and also making sure ntheir specific needs were met as an account manager.
It s really important to build nstrong relationships with customers and clients and i would utilize effective communication. Nand interpersonal skills to make sure i was able to deliver on my promises and also provide nthe best possible service achievable for them. I believe that if you take the time to listen. Nbuild strong long lasting relationships with all clients and customers and put in the nextra effort to meet their needs.
When needed you will definitely reap the rewards in the nlong run next. Question well actually we ve reached the end sorry we managed nto cover all seven of them i was enjoying that if you would like to download my full nset of account manager interview questions and answers you can click the link at the ntop right hand corner of the video or go through to my. Website passmyinterviewcom. As i say nyou can either download those slides.
And all of my answers to those account manager interview nquestions by clicking the link there in the top right corner or you can watch the video nagain and slowly take notes as you progress. I hope enjoyed that please don t forget to nsubscribe. Thank you very much i do genuinely appreciate your support on this channel and ni want as many of you to pass your interviews as possible thank you for watching have na brilliant day. And i wish you the best for ” .
Thank you for watching all the articles on the topic ACCOUNT MANAGER INTERVIEW QUESTIONS & ANSWERS (How to PASS a Key Account Manager Interview) . All shares of thetruthaboutdow.org are very good. We hope you are satisfied with the article. For any questions, please leave a comment below. Hopefully you guys support our website even more.
“Download Richard s Account Manager interview questions and answers guide: https://passmyinterview.com/account-manager-interview/nThe role of an Account Manager is to take care of an organization s key account customers and clients; to ensure their needs are met and to also provide tailored products and services to enable them to grow.nnThis interview training video is suitable for the following jobs:n- Account Manager;n- IT Account Manager;n- Strategic Level Account Manager;n- Entry Level Account Manager;n- Finance Account Manager;n- Digital Account Manager;n- Advertising Account Manager.nnIn this video, interview tips expert, Richard McMunn, gives you his top answers to common Account Manager interview questions. If you have any questions relating to how to pass or prepare for an account manager interview, out them in the comments section below the video.nnLIST OF ACCOUNT MANAGER INTERVIEW QUESTIONS AND ANSWERSnQ1. Tell me about yourself and why you want to be an Account Manager? nQ2. Why do you want to work for our company as an Account Manager?nQ3. In your opinion, what the most important skills and qualities needed to be an Account Manager?nQ4. Give me a solid example of when you supported an important customer or client who was experiencing a major problem. nQ5. How do you manage stressful work situations?nQ6. What would you do within the first 30 days of starting as our Account Manager?nQ7. How would you deal with a challenging client or customer as the Account Manager?nQ8. Describe your management style?nQ9. As our company Account Manager, how would you persuade people to do what you want?nQ10. Have you ever managed a difficult team?nQ11. What do you think you will dislike the most about being our Account Manager?nQ12. Tell me about a time when you failed at something work-related and how you responded to the situation?nQ13. Describe a situation when you had to use your initiative to solve a difficult problem?nQ14. How would you monitor the performance of your team?nQ15. As our Account Manager, how would you manage an underperforming member of staff within your team or department?nQ16. As our Account Manager, would you ever delegate responsibility to others?nQ17. Describe your style of leadership?nQ18. Describe a time when you completed a difficult, time-sensitive task whilst under pressure?nQ19. What was the last piece of professional development you undertook?nQ20. Where do you see yourself in 5 years time?nQ21. What s your biggest weakness?nQ22. What are your salary expectations in the role of Account Manager?nQ23. That s the end of your Account Manager interview. Do you have questions for the panel?n#accountmanager #accountmanagerinterviewquestions #accountmanagerjobsnnConnect with Richard McMunn on LinkedIn.com:nhttps://www.linkedin.com/in/richardmcmunnauthor/nnGet a copy of Richard McMunn s GREAT ANSWERS to common Account Manager interview questions here:nhttps://passmyinterview.com/account-manager-interview/”,
account manager, account manager interview questions and answers, why do you want to be an account manager, account manager responsibilities, account manager…